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FAQ's for GE vertical lift (MagneBlast) M26/M36 remote racking systems:
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| Q: |
Does the switchgear have to be de-energized for STR® installation? |
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No, Installation of STR® may be accomplished without service interruption. However, individual circuit outages are recommended to inspect and service the circuit breaker racking mechanism during the STR® installation. |
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| Q: |
How long does it take to install STR®? |
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Typically a STR® cubicle kit installation takes approximately 45 minutes, but you should allow additional time for service/repair of the elevating mechanism. An average cubicle service/repair and STR® kit install takes approximately 2 hours. |
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| Q: |
Are the modifications to the existing switchgear extensive? |
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No. The only modifications are holes drilled in the cubicle door for mounting the pendant control receptacle. |
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| Q: |
Once STR® is installed, can the OE elevating motor ever be used again? |
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Yes, STR® is easily backward compatible to the OE motor because STR® does not require any control wire or hardware modification. |
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| Q: |
Do we continue to pull the circuit breaker control fuses prior to racking the breaker? |
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No, STR® provides remote operator control of circuit breaker functions, including: Charge/Close/Trip. So the breaker will not charge until the operator chooses. |
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| Q: |
How do you confidently rack up/down a breaker with the door closed? |
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Our system includes a unique monitoring device named LimiTilt™ which measures relative tilt angles of the circuit breaker in motion and stops motor operation when tilt angles exceed factory preset limits. |
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General FAQ's |
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| Q: |
What warranty is available for the STR® family of products? |
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STR® products come standard with a two (2) year parts and labor warranty. An optional limited lifetime warranty may be purchased with equipment. |
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| Q: |
Do you offer remote racking systems for other switchgear makes/models? |
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Yes, Remote Solutions LLC, has a product, the SRH System, for low voltage and medium voltage horizontally racked applications. Please contact our sales department to discuss your particular application. |
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| Q: |
Do you offer site installation, service and personnel training? |
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Yes, we provide a complete range of support including STR® product sales, service, installation, general training or specific train-the-trainer programs through our master stocking distributor, Switchgear Solutions, Inc. |
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| Q: |
Can we install STR® products ourselves? |
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Yes, once you have received the proper STR® training and certification. |
